Privacy Policy

1. Introduction

This Privacy Policy explains how Wash Mode collects, uses, and protects information when you visit our website, submit a form, contact us, schedule a call, purchase a service, or interact with our marketing.

2. Information We Collect

We may collect information you provide directly, including:

Name
Email address
Phone number
Business name
Website URL
Business location
Project details
Marketing goals
Messages or form submissions
Billing information, if applicable

We may also collect certain technical information automatically, including:

IP address
Browser type
Device type
Pages visited
Time spent on pages
Referral source
Approximate location
Cookies and analytics data

The FTC explains that websites and apps may collect browsing and device-related information, including through cookies and tracking technologies.

3. How We Use Information

Wash Mode may use collected information to:

Respond to inquiries
Schedule calls
Provide marketing services
Create proposals
Process payments
Improve our website
Analyze website performance
Send service-related communications
Send marketing emails or messages
Personalize user experience
Improve advertising and lead generation
Maintain business records
Comply with legal obligations

4. Email Communications

If you provide your email address, we may contact you about services, proposals, updates, promotions, or business-related information.

You may unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting:

hello@wash-mode.com

Even if you opt out of marketing emails, we may still send important service-related or transactional messages.

5. Cookies and Tracking

Our website may use cookies, pixels, analytics tools, and similar technologies to understand visitor behavior, improve website performance, measure advertising, and personalize content.

You can usually adjust cookie settings through your browser. Some website features may not work properly if cookies are disabled.

6. Analytics and Advertising Tools

Wash Mode may use third-party tools such as Google Analytics, Meta Pixel, advertising platforms, CRM tools, email platforms, or other software to help us understand traffic, improve marketing, and communicate with visitors.

These third-party providers may collect information according to their own privacy policies.

7. Sharing Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, such as:

Website hosting providers
Payment processors
Email marketing platforms
Analytics providers
Advertising platforms
CRM systems
Contractors or team members assisting with client work

We may also share information if required by law, legal process, or to protect our rights.

8. Data Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no method of online transmission or storage is completely secure.

You understand that any information submitted online is provided at your own risk.

9. Data Retention

We may retain personal information for as long as needed to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

10. Children’s Privacy

Wash Mode does not knowingly collect information from children under 13. If we become aware that we collected information from a child under 13, we will take reasonable steps to delete it.

11. Your Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to legal and business recordkeeping requirements.

You may also opt out of marketing communications at any time.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date.

13. Contact Us

For questions about these Terms, SMS/MMS Terms, or Privacy Policy, contact:

Wash Mode
Email: hello@wash-mode.com