Wash Mode Terms of Service & Privacy Policy

Last Updated: May 4, 2026

Welcome to Wash Mode. These Terms of Service and Privacy Policy explain the rules for using our website, services, marketing materials, digital content, and communications.

By visiting our website, submitting a form, booking a call, purchasing a service, or communicating with Wash Mode, you agree to the terms below.

1. Company Information

Wash Mode is a marketing agency focused on helping car wash businesses with branding, website design, creative strategy, advertising, digital marketing, and related marketing services.

For questions, contact us at:

hello@wash-mode.com

2. Acceptance of Terms

By using our website or services, you agree to follow these Terms. If you do not agree, please do not use our website or services.

You must be at least 18 years old, or the age of legal majority in your state or country, to use our services or submit information through our website.

3. Services

Wash Mode may provide services including, but not limited to:

Brand strategy
Website design and development
Graphic design
Advertising creative
Social media marketing
Digital marketing consulting
Landing pages
Lead generation support
Car wash promotional campaigns
Marketing audits
Creative direction
Content and copywriting

The exact scope, deliverables, pricing, timelines, and responsibilities for any paid project will be outlined in a separate proposal, invoice, agreement, or written communication.

4. No Guaranteed Results

Wash Mode may help clients improve their marketing, branding, advertising, and customer experience. However, we do not guarantee specific business outcomes, including but not limited to:

Increased revenue
Membership growth
Lead volume
Ad performance
Search engine rankings
Customer conversions
Return on ad spend
Social media engagement

Marketing results can vary based on your location, budget, competition, offer, pricing, operations, customer service, website performance, market conditions, and other factors outside our control.

5. Website Use

You agree to use our website and services only for lawful purposes. You may not:

Attempt to hack, damage, overload, or interfere with our website
Copy, resell, or misuse our content
Use our website to send spam or unauthorized messages
Submit false, misleading, or harmful information
Violate any applicable local, state, federal, or international law
Use our materials in a way that infringes on intellectual property rights

We reserve the right to restrict access to our website or services if we believe a user is violating these Terms.

6. Intellectual Property

All content on the Wash Mode website, including text, graphics, layouts, creative concepts, images, designs, branding, service descriptions, and other materials, belongs to Wash Mode or its licensors unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, or use our content without written permission.

For client projects, ownership of final approved deliverables will depend on the written agreement between Wash Mode and the client. Drafts, unused concepts, internal strategy documents, source files, templates, and working files remain the property of Wash Mode unless otherwise agreed in writing.

7. Client Materials

If you provide logos, photos, videos, brand assets, customer lists, ad account access, website access, or other materials, you confirm that you have the legal right to use and share those materials with Wash Mode.

You are responsible for making sure your provided materials do not infringe on another person’s or company’s rights.

8. Payments and Billing

Payment terms will be provided through an invoice, proposal, contract, checkout page, or other written communication.

Unless otherwise stated, payments are due according to the agreed payment schedule. Late payments may delay project timelines, advertising launches, design work, revisions, or delivery of final files.

Wash Mode may pause or stop work if invoices are unpaid.

9. Revisions and Approvals

Any included revisions will be described in the project proposal or agreement. Additional revisions, changes in direction, new requests, or work outside the original scope may require additional fees.

Once a client approves a design, campaign, website page, ad, or deliverable, the client is responsible for reviewing it carefully before it is published or used.

10. Third-Party Platforms

Our services may involve third-party platforms such as website hosts, domain providers, payment processors, email platforms, CRM systems, ad platforms, analytics tools, social media platforms, SMS providers, booking tools, or other software.

Wash Mode is not responsible for downtime, errors, policy changes, account suspensions, pricing changes, lost data, or service issues caused by third-party platforms.

You are responsible for complying with the terms and policies of any third-party platform you use.

11. Advertising and Compliance

Clients are responsible for making sure their offers, claims, promotions, pricing, disclaimers, guarantees, and advertisements comply with applicable laws and platform policies.

Wash Mode may provide creative and strategic recommendations, but the client is responsible for approving the accuracy and legality of all published materials.

This includes, but is not limited to:

Promotional pricing
Membership terms
Free wash offers
Discount claims
Savings claims
Limited-time offers
Disclaimers
Sweepstakes or giveaway rules
Customer testimonials
Before-and-after claims
SMS and email marketing compliance

12. Limitation of Liability

To the fullest extent permitted by law, Wash Mode will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, business interruption, advertising losses, or reputational harm.

Our total liability for any claim related to our services will not exceed the amount you paid to Wash Mode for the specific service giving rise to the claim.

13. No Professional Legal, Tax, or Financial Advice

Wash Mode provides marketing, branding, creative, and strategy services. We do not provide legal, tax, financial, insurance, or accounting advice.

You should consult qualified professionals for legal, tax, financial, or regulatory questions related to your business.

14. Changes to These Terms

Wash Mode may update these Terms from time to time. The updated version will be posted on our website with a revised “Last Updated” date.

Your continued use of our website or services after updates are posted means you accept the revised Terms.

SMS/MMS Mobile Messaging Terms

1. Program Description

Wash Mode may offer SMS or MMS messaging for updates, promotions, appointment reminders, marketing communications, service information, or client communication.

By opting in to receive text messages from Wash Mode, you agree to receive messages at the phone number you provide.

2. Consent

By submitting your phone number through our website, form, advertisement, booking page, or other opt-in method, you authorize Wash Mode to send text messages to the number provided.

Consent is not required to purchase services.

Message and data rates may apply.

Message frequency may vary.

3. Opt-Out

You may opt out of text messages at any time by replying STOP or by contacting us at hello@wash-mode.com.

After opting out, you may receive a final confirmation message. We will make reasonable efforts to honor opt-out requests as required by applicable law.

4. Help

For help, reply HELP or contact:

hello@wash-mode.com

5. Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages.

6. Changes to Messaging Terms

Wash Mode may update these SMS/MMS Terms at any time. Continued participation in our messaging program means you accept the updated terms.